Your Privacy Matters

Privacy Policy

We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information. This policy explains our practices in detail.

Last updated: December 15, 2024

Privacy at a Glance

Data Encryption

All your data is encrypted both in transit and at rest

No Data Selling

We never sell your personal information to third parties

Full Control

Access, export, or delete your data anytime

Minimal Collection

We only collect what's necessary to provide our service

Information We Collect

Information You Provide

Account information (name, email address, password)
Profile information (preferences, settings)
Content you upload (documents, text, audio files)
Communication data (support requests, feedback)
Payment information (processed securely by our payment partners)

Information We Collect Automatically

Usage data (features used, time spent, interactions)
Device information (browser type, operating system, IP address)
Log data (access times, error logs, performance metrics)
Cookies and similar technologies for functionality and analytics

How We Use Your Information

Primary Uses

Provide and improve our AI-powered learning tools
Process your content to generate notes, flashcards, and other materials
Maintain and secure your account
Respond to your questions and provide customer support
Send important service updates and security notices

Secondary Uses (with consent)

Send marketing communications about new features and products
Conduct research to improve our services
Create anonymized usage statistics and insights
Personalize your experience with relevant content and recommendations

Data Security and Protection

Technical Safeguards

End-to-end encryption for data in transit and at rest
Multi-factor authentication for account protection
Regular security audits and penetration testing
Secure cloud infrastructure with industry-leading providers
Automated monitoring for suspicious activities

Organizational Safeguards

Limited employee access on a need-to-know basis
Regular security training for all team members
Incident response procedures for potential breaches
Data minimization practices - we only collect what we need
Regular deletion of unnecessary data

Your Rights and Choices

Access and Control

Access and download all your personal data
Correct or update inaccurate information
Delete your account and associated data
Export your content in portable formats
Opt-out of marketing communications at any time

Data Portability

Export your notes, flashcards, and study materials
Download your account data in standard formats
Transfer your content to other platforms
Receive copies of your usage and preference data

Cookies and Tracking

Types of Cookies We Use

Essential cookies for platform functionality
Analytics cookies to understand usage patterns
Preference cookies to remember your settings
Security cookies for fraud prevention

Your Cookie Choices

Manage cookie preferences in your browser settings
Opt-out of non-essential cookies through our preference center
Understand that disabling cookies may limit functionality
Review and update your choices at any time

Questions About Your Privacy?

We're here to help you understand how we protect your data. If you have any questions about this privacy policy or our data practices, please don't hesitate to reach out.

Email Us

For privacy-related questions

privacy@notesmaker.ai

Data Protection Officer

For formal privacy requests

dpo@notesmaker.ai

Response Time: We typically respond to privacy inquiries within 72 hours. For complex requests, we may need up to 30 days as permitted by law.